Privacy Policy of SwaraMarg School of Music

Introduction

At SwaraMarg School of Music, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information collected through our online platform and in connection with our educational services, including structured music lessons, online courses, private classes, instrument rentals, and workshops.

By using our services or accessing our online platform, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect various types of information from and about users of our online platform and services, including:

• Personal Data: Information you provide to us directly, such as your name, address, email address, phone number, date of birth, and payment information when you register for courses, make a purchase, or contact us. This may also include information about your musical background or learning goals.
• Usage Data: Information about how you access and use our online platform. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our online platform and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

How We Use Your Information

SwaraMarg School of Music uses the collected data for various purposes:

• To provide and maintain our services, including facilitating enrollment in courses, managing class schedules, and providing access to online learning materials.
• To notify you about changes to our services.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide customer support and respond to your inquiries.
• To gather analysis or valuable information so that we can improve our services.
• To monitor the usage of our online platform.
• To detect, prevent, and address technical issues.
• To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those you have already purchased or enquired about, unless you have opted not to receive such information.

Disclosure of Your Information

We may disclose your personal information in the following situations:

• Service Providers: We may employ third-party companies and individuals to facilitate our services, provide services on our behalf (e.g., payment processing, analytics), or assist us in analyzing how our services are used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: SwaraMarg School of Music may disclose your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation.
  • Protect and defend the rights or property of SwaraMarg School of Music.
  • Prevent or investigate possible wrongdoing in connection with the services.
  • Protect the personal safety of users of the services or the public.
  • Protect against legal liability.
• Business Transfers: If SwaraMarg School of Music is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Links to Other Sites

Our online platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our services are generally intended for or accessible to individuals of all ages, including children, particularly for music education. For students under the age of majority (as defined by applicable law), we require parental or guardian consent for the collection of personal information. If you are a parent or guardian and you are aware that your child has provided us with Personal Data without your consent, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our online platform, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

SwaraMarg School of Music
2847, Vasant Kunj Marg,
Block C,
New Delhi, Delhi, 110070
India